April 27, 2006

Ignorance is Bliss

It’s a beautiful sunny day. I’m working nights and I can’t sleep. There’s an ice cream truck outside playing a continuous loop of “Pop goes the weasel.”

May as well blog.

I’ve had a frustrating experience lately with being the patient rather than the nurse. The good news is that my health benefits now entitle me to start IVF (In Vitro Fertilization). The bad news is that IVF is no picnic.

At first I was excited, optimistic. I decided to approach the whole ordeal with a scientific zeal. How fascinating to participate in such a technologically advanced procedure! I remember hearing the term “test tube baby” back in the early eighties as a child and regarding it as very fururistic and science fiction-y. Fast forward to over 25 years later and now I actually participating in this groundbreaking science!

Then I learned about the amount of pelvic ultrasounds I would need to undergo in a two week span, and the amount of sub q shots I would be giving myself. My scientific bubble has burst.

I should be excited. One of the members of the reproductive endocrinology team that I will be seeing actually worked with the first couple to produce a test tube baby in 1978! The problem is that when you are seeing the "best doctors in the history of all time", customer service can be a little sketchy.

First there was the issue of getting my medical records from my OB-GYN. I emailed her well ahead of time to tell her what records I would need, and what date I would need them by. She quickly replied and said she would have the nurse get everything together for me to pick up, and that to make sure I came back when I was pregnant. So the day before the appointment I started calling the office to confirm that everything was in order. Calling my GYN’s office and trying to speak with anyone except the receptionist is kind of like picking up the phone and dialing the President of the United States. I asked for the nurse to call me back to let me know if the records were ready. She did not return my call. I called several more times and did not get an answer from anyone. So I showed up in person. You would have thought I showed up at the Library of Congress, demanding to see classified records.

“You can’t just show up here and expect to get your records. That could take weeks!”

“What do you need them for anyway?” (So much for patient privacy.)

I was told by the nurse to fill out a form and take a seat. She was very dismissive and made it clear that she was busy seeing patients, and she wasn’t sure if she was going to be able to fulfill my request.

I finally managed to convey to someone that I had arranged with the doctor ahead of time to get my medical records together. The nurse told me to come back at the end of the day and she would have everything ready.

I walked away in amazement. I was nothing but polite and tried to be straightforward about what I wanted. They acted as though I was asking for something outrageous.

I can’t imagine treating a patient like that.

Afterwards, I took a moment to look over the records. Apparently a previous pelvic ultrasound showed that I had cyst that appeared to be taking up all the space in my right ovary.

Interesting. I had no idea what this means, and was surprised to see that it’s there.

The next day I arrive for the infertility workup. I tell the doctor my story. He agrees with me that because of my age (35) and because my infertility is idiopathic (meaning a cause cannot be determined), IVF is the way to go. And today just happens to be day 1 of my period which means we can start the process immediately. He does another ultrasound and again finds that big old cyst in my right ovary. I ask him what this means and he says we’ll talk about it back in the office. So we go to the office and he says that he suspects that it is an endometrioma. But because he can’t be entirely sure he is going to order a CA 125 level.  He says it’s nothing to be too concerned about. He also tells me that the CA 125 can generate a lot of false positives so don’t  put too much stock in the results.

I know this is true. But in my head I’m just hearing the phrase “cancer antigen! cancer antigen! cancer antigen!” and I know I won’t relax until I see the result.

He tells me I can have laparascopic surgery to investigate and remove the cyst, or we can go ahead with the IVF.

I choose option 2. But I’m wondering why my previous doctor ordered a pelvic ultra sound and never told me about the cyst. I remember calling her to ask her what the results were and she said, “The results are negative.”

Later on I check my blood results. No Ca 125 level. He must have forgotten to order it. This drives me crazy. If he thought it was important enough to mention to me, then why did he forget to order it?

And now onto the treatment plan. He mentioned a couple different protocols, one involving birth control pills and a drug called Lupron. He told me to start the BCPs immediately and was vague about what to do next. Then he introduced me to the IVF nurse, who signed me up for an orientation class. I had a lot of questions about the Lupron and the BCPs but was told that these would all be answered at the class.

So I show up at the class ask these questions to another IVF nurse. I am told that the answers should be in the treatment plan that my doctor ordered for me. Treatment plan? He said start taking these BCPs and be on your way. How long do I take them? Do I take the placebos? What about the Lupron? When do I start that? I was told to call the office on Friday when the doctor would be available to make this information known. I called and the nurse looked at my plan. It said: “Start IVF immediately. Start BCPs.” And that’s it.  Unfortunately the doctor was not in so I was told to wait until Monday to further clarify this.

By Monday I'm on the phone with the nurse to clarify my treatment plan. She told me when to start Lupron and at what dose. When I went to pick up the lupron at the pharmacy, I was hoping for a written prescription to confirm this. It just said, “Lupron. Take as ordered.”

So who, exactly, is running the show? Is it normal for a doctor to casually mention that he will probably put me on this treatment plan and then it is up to me, the patient, to actually ensure that this happens? I thought it was supposed to be the other way around. Is it normal for a nurse to transcribe a prescription to the patient over the phone, with no written record of the prescription?

And then there’s the cyst. I mentioned to the IVF nurse that the doc found this cyst and said he wanted a Ca 125 level, but I don’t believe this was ever ordered. She said, “A cyst? That just looks like a leftover corpeus luteum.” She stressed that she was not the doctor and of course we have to defer to him but…. She looks at those ultrasounds all the time. I said the Doctor was concerned enough to mention that he wanted a CA 125 level, so what am I to think? She said, “He calls everything a cyst.”

???WTF???

So this is GHOAT at its best.

I know that I'm part of the problem, though. Nurses are notorious for being difficult to care for because they scrutinize every little detail. To put it simply, we know too much. And you would expect a critical care nurse to be even worse. In my little insulated MICU world, we do everything a certain way. Every detail of every patient is constantly scrutinized and we have instant access to every piece of patient data  in the EPR....you mean other health systems aren't like that?

So I wonder what it’s like to be a patient who isn’t a nurse…

"Lupron? What lupron? I vaguely remember you mentioning it but since it was never mentioned again I’ll assume you don’t want me to take it. And since I don’t even know what CA 125 stands for, I don’t really care that you never checked it. Everything’s just peachy, and soon I'll be pregnant."

Ahhh. Ignorance truly is bliss. I won’t even get a pedicures anymore because I’m afraid of getting a MRSA infection on my foot. But that’s another blog entry.

 
Posted by PixelRN at 11:13:38 | Permanent Link | Comments (13) |
Comments
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1 - good thoughts are going your way as you start your IVF journey. i personally don't know how hard/challenging it is to go through that but i know every endeavor is personal, and you need good thoughts. (Comment this)

Written by: may at 2006/04/27 - 16:04:49
2 - Best of luck as you go down this path. As a non-nurse (accountant), I find doctors exactly as you wrote. Perhaps it's the "industry" and not the patient's occupation??

KarenM in NC (Comment this)

Written by: KarenM at 2006/04/30 - 19:00:55
3 - Hi pixelrn,

my name is Joe, i live in germany and sometimes read your blog.
I write this posting, because i am the founder of the german "PflegeWiki", a wiki-site (just like Wikipedia) in german language, specialized on nursing information.

As our german wiki has currently 2.919 articles, we started an english version yesterday.

You can visit it by following the link http://en.nursingwiki.org

Well, it would be very kind, if you could give a credit to NursingWiki at your blog-site

Sorry for my ugly english,

best regards, (Comment this)

Written by: Joe Schlarrmann at 2006/05/01 - 07:25:05
4 - Lupron? LUPRON? Why? Lupron and child birth. A double whammy to your bone density my friend. (Comment this)

Written by: radtec at 2006/05/01 - 09:41:47
5 - very interesting blog. regards (Comment this)

Written by: Estate Agent Krakow at 2006/05/01 - 10:47:41
6 - o.O Wow. Just...Wow.

Don't get me wrong or anything; I haven't really looked at your site for any length of time. To be honest, I tripped over it while waiting at the college I'm going to. =\ But seriously...That's what I'd call a major WTF moment. I mean...Not to impune any work that you do as a nurse, but don't doctors go to college, spend thousands of dollars and bust their asses to treat these things accurately? Aren't everyday men and women putting their lives in the hand of this asinine doctor? Isn't this guy getting paid a very large sum of money to do his job, and do it well?

I really can't speak for the majority, but seriously...You need a new doctor for a second opinion, because this ass isn't accomplishing anything productive; Cancer antigen? Lupron? And he doesn't really seem like he gives a damn. >=( And don't get me started on the nurse who treated you like that.

Eh, I guess one could say that I'm just a stupid kid who doesn't know what he's talking about, who doesn't know how hard it is to work that sort of job. >=) And they're lucky I don't, 'cuz I'd make 'em look pretty bad. So before I go to eat free food at my college, just treat your patients well and be a good nurse; from what little I can tell, I don't need to tell you that. ~.^ A bientot! (Comment this)

Written by: Ninshan at 2006/05/02 - 11:55:40
7 - Oh, and for the record, sorry for the messed-up emoticons and the incomplete parenthesis. I'm kind of running on three and a half hours of sleep, and feeling very peachy. =p (Comment this)

Written by: Ninshan at 2006/05/02 - 11:57:25
8 - It's sad to see a nurse being treated so poorly by the healthcare system. In any case, you can't change anyone else's behaviour, just your own. I would worry a lot about letting myself be treated by a doctor who is so casual and disorganised about a treatment plan - no matter what his reputation, and how many test tube babies he has helped to give birth to. You should be his most important patient when he is seeing you ! (Comment this)

Written by: Dr Malpani, MD at 2006/05/02 - 14:43:31
9 - When I first started treatments with an RE I felt the same way. Yes, you do have to keep on top of things and keep track of your meds/dosage schedules, but everything depends on what you see in those daily ultrasounds. The Dr. makes adjustments after he looks at your pictures. So you go in at 7 am and then wait around for a call back that afternoon, and the nurse says start today with so much of this drug. One thing I learned the hard way - if you don't hear back and don't know what to do, call back before they switch over to the answering service. I think this is a common thing, especially in a practice that has a lot of patients. Some places are better than others. Most importantly, good luck. I hope the first time's the charm for you. (Comment this)

Written by: yocheved at 2006/05/02 - 15:34:15
10 - This sucks. And thank god you're a nurse.

When I blogged about my chest pain? What I didn't say was that I felt the doctor wrote off cardiac the minute he saw me and as an overweight, nearly fifty woman with hypertension and high cholesterol plus an abnormal echocardiogram history, he told me....

.....that I had no risk factors.

WTF is right!

And, to get more on topic - sis-in-law did IVF, first try, twins, boy and girl. And it was with just a plain ol' local reproductive specialist.

Good luck and prayers going out to new baby....and there will be a new baby...

Perhaps best doc in the world needs second opinion from best MICU nurse on how to treat patients? (Comment this)

Written by: Kim at 2006/05/03 - 21:39:08
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