June 18, 2006

Round One: It's a Tough Business

About a month ago I was ready to quit the MICU. Instead I decided to stay and "fight the good fight."

So here's round one:

On Monday I assume care of a patient who's going on day 90 in the MICU.

I know her story well; I've take care of her at day 18, day 45, and day 67.

She's young. Multiple MICU stays after complications from a transplant, but she is a fighter. Last time she was here for 9 months and no one thought she would pull through but she did.

So we forge on even though her case is looking more and more hopeless. She is the picture of agony. On her face is grief, pain, fatigue. The medical team has expressed that they are extremely doubtful that they will be able to get her out of the MICU.

When I take her pillow away from her head to readjust it, her head stays elevated, rigid. I take a pillow out from her legs and her knees remain bent, suspended. She is extremely cachectic. When she is awake, she cries. The family thinks that she is this way because the nurses are "sedating her too much."

During my spiel at AM rounds I suggested a palliative care consult to the physicians. I am not told yes or no, I am simply ignored. I ask them for a response. "Yay or nay on the palliative care consult?"

From the attending:
"Well, we don't want to call in palliative care, because we are afraid of making the family mad. Also, we have to defer to Dr. Magicalmiracle, the surgeon who performed her transplant. "

Later, one of the transplant attendings came around. I followed him and waited to get his attention. I asked him about his thoughts on this patient's recovery. Does he think she has a chance? He replies that she was this bad last time around and she made it through. I asked if she was this cachectic. He says he's not sure. He also reminds me that Dr. Magicalmiracle, who performed the transplant, is the only person who has any say in what direction we are taking this patient. I tell him that the patient really appears to be suffering and was wondering if he would consider palliative care.

He replied that he would pass that info along to Dr. Magicalmiracle.

Boy was I ever naive.

I wish that someone had told me that YOU DO NOT MENTION PALLIATIVE CARE TO A SURGEON, ESPECIALLY A SURGEON WHO PERFORMS MAGICAL MIRACLES.

Later on the patient's mother was in to visit.

We talked about her daughter's life. We shared stories about her. I asked her if she thought she would make it through this stay. She told me no. She had said to her daughter recently, "B, we just need to get you out of this hospital and home to us." B looked up at her mom and mouthed the words, "No, it's not going to happen." In light of this I asked her mom if she had ever considered palliative care. She said what's that? I explained to her that it would mean changing the focus from getting B back to her original state of health to providing her with as much comfort as possible, taking away some of the more invasive treatments, letting her rest, getting her to a more peaceful room. The mom took all of this in and thought about it.

I left work that night feeling conflicted. I felt as though I did the right thing. My instincts were telling me that this patient was hanging on for the sake of everyone but herself. I was worried that no one would follow up on this. I emailed one of my resource nurses and told her about my frustration. She said she would follow up on it.

The next day she said that she had set up a meeting between our nurses and Dr. Magicalmiracle. Would I mind being the primary speaker since I was the one who set this in motion?

So now the game is on. I called the palliative care nurse for advice. "What the heck do I do? What do I say"

We talked about some strategies. Don't pick a fight. Stay away from any emotional aspects of it. You are just setting a precedent for further communication between the surgeon (who was calling all the shots) and the nursing staff.

In the end I decided that all I really wanted to convey to this doctor was that we needed to hear from him what his goals of care were for her, what her chances of recovery were, if he thinks she can get out of this nutritional deficit. I wanted to tell him that the nursing staff was really becoming discouraged and so if he is still hopeful, then we need to hear it from him. We need to here his battle-cry.

Did you ever have a meeting with someone that was entirely civil, cordial almost; conflicts and grievances were aired out, you come to some resolutions... but then you walk away with this feeling that you just got screwed, hard.

He had the same wry smile on his face the entire time.

He started out by saying "Any first year medical student could tell that this woman has a very slim chance of making it out of here. But we discussed this ahead of time and she made it clear that she wants everything done, to not give up until the end."

Then he said that it was brought to his attention that our nursing staff had been mentioning palliative care to the family, and letting them know that she was suffering. He said this was unprofessional and highly inappropriate. he said if we express to the family that she is suffering, we are responsible for making the family suffer many years down the line, wondering if they had done the right thing.

But, I said, nursing is with her 24/7 and she is indeed suffering. It's hard not to let the family know this. I'm not sure how the family can look at her and not know that she's suffering.

Well, it's a tough business, he said, with that same wry smile.

Also, I reminded him that our attending had met with the family last week and conveyed to them that he had very little doubts that she would be able to make it out of the MICU.

He said, "That is a conversation that should only take place between an attending and the family or the patient. For anyone else to do so is highly inappropriate."

I wasn't sure how to take this. As usual, I deferred to my lack of experience. I felt bad for acting "unprofessional and inappropriate." I guessed that somehow I had crossed a line that I wasn't even aware of in the first place.

But I also felt outraged that this surgeon refuses to go into the room and do a physical examination of her. All he does is walk by her room, glance at her chart, and give her the thumbs up. I would hardly consider that "doing everything." And what about when our team dropped the ball on her nutritional status. He says he is doing everything, but did he step in and demand his patient receive TPN? No.

I also felt like a pawn. If the doctors believe that no one should mention palliative care except for the doctors, and palliative care nurses believe that the nurse should be introducing the concept of palliative care into the picture... then I am stuck in the middle. I am being taught to advance the palliative care nurse's agenda which is in opposition to the physician's agenda.

That somehow doesn't feel right.

I guess you could say that I have lost round one of "fighting the good fight."

It's scary being a transplant patient in the MICU. You are crammed into a room with various multi-drug resistant bacteria and fungi running rampant (and possibly even lice.) You wake up for one brief moment of terror, only to have the nurse press a few buttons on their IV pump and put you back to sleep. Eventually you manage to stay awake long enough to ask if you can die, and you are told no. You are not allowed to change your mind. You have a paper and pen in front of you that you manage to write "DNR!" on but that only means they need a second opinion to assess your competence. Then a fleet of first year psychiatry residents are unleashed into your room to determine what kind of drug therapy can make you not want to die. You don't think they've invented the drug that takes away the depression of dying in an ICU, but you never know. Maybe cocaine would work. You hear bits of conversations of nurses talking about what the had for dinner or what their plans are for this weekend and you are drenched in your own stool but have no way of conveying this to anyone, except perhaps by the smell.

A tough business indeed.

Posted by PixelRN at 15:04:43 | Permanent Link | Comments (14) |
Comments
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1 - It's hard, isn't it? Some medical professionals come to work, write their orders, titrate their meds, perform their procedures and go home of the day. It's hard to be aware of what is really going on with your patient, to recognize that it's not all heading in the direction that might be best for the patient. And that's who it's about, right? The patient? Sometimes it seems like it might be easier to be in the other category, to limit your job to following orders, crossing your t's and dotting your i's and not ever having to worry about being emotionally invested, or even aware. But you did make a difference, although that surgeon walked out of there like he was just as confident and sure of himself as possible, I bet that when he was alone, and remembered that conversation, he second guessed himself. And that means he's thinking about what you said. And that is what makes a difference. Sorry for the super long comment! (Comment this)

Written by: Kate at 2006/06/18 - 20:06:36
2 - this is getting so redundant to me....that we both feel extremely frustrated, not with the nursing stuff, but with the system...i can totally relate, and the similarity is really weird. even though i am not in the MICU, and am seeing different kinds of frustrating things, it is getting on my nerves, am constantly looking for an excuse not to go to work anymore. sad, but real. we both need to hang in there... (Comment this)

Written by: may at 2006/06/19 - 11:19:15
3 - I agree, May, that we need to hang in there. I made a commitment to myself to at least make it to the 2 yr mark. After that I will probably try either a different hospital or a different type of nursing.

kate- that is interesting what you said about the surgeon. The palliative care nurse said the same thing (that he, himself is probably having second thoughts but can't express this.)

I am still haunted by his words that I am making the family suffer many years down the line because I influenced them to question their decision. I guess I wasn't thinking about the family. I was thinking about the patient and her current state of suffering. (Comment this)

Written by: pixelrn at 2006/06/19 - 12:16:14
4 - I do hope that you are planning on submitting this to nursing grand rounds (Kim is hosting this week).

It's a brilliant post. And unfortunately so true for so many patients :( (Comment this)

Written by: geena at 2006/06/19 - 13:03:00
5 - damn pixie, i can't thank you enough for posting this.
i come from long line of DNR folks, that have resisted agressive medical care near the end of life....more and more i am seeing the wisdom of my elders...your post really drove it home (Comment this)

Written by: anet at 2006/06/21 - 01:09:15
6 - I am so glad you stayed. I can tell you're good at what you do. Hang in there. All of us hope if we wind up in a position like that, that we have a nurse who will go to bat for us. (Comment this)

Written by: Jan in SC at 2006/06/21 - 16:41:00
7 - Pixie,

Don't you dare quit MICU. Your patients need a person like you who will advocate for them.

Dr. MagicalAssholeCure is an obvious psychopath who's more interested in obtaining a feather in his cap than he's interested in ANY patient outcome. And he's a controlling little bastard, too, trying to dictate your perfectly appropriate conversations with your patient's family members.

What's that crap all about? Like he's gonna follow you aroung all day and give a thumbs up/down for every little thing you say to a family?

Controlling little spermazoid crap-eater.

His comments suggesting you limit your conversations with family members should be brought up with your hospital Ethics Committee, but they usually suck dick so it would probably only lead to an affirmation of Dr SurgicalGenius's decisions, EVEN THOUGH these probably cost the hospital hundreds of thousands of dollars trying to support his surgical experiments on "patients who want everything done."

It is painfully obvious that this patient needs to be triaged out of MICU to Palliative Care.

A surgeon who disagrees with this, and who has interviewed both the patient and family, AS YOU HAVE, is getting *way* out of line, and has crossed over the divide between sanity and psychopathology.

Protect yourself, but fight this insane bastard. Your patients require that you do so.

If it doesn't work out you can always come here and get a job that pays better, and the weather's always nice and the lobster quesadillas are to die for. (Comment this)

Written by: shrimplate at 2006/06/21 - 21:22:44
8 - This is a hard case - good for you for being present with it - to the patient, her family, and your own struggles. The surgeon does sound "empathy impaired", to put it mildly. You are doing what you can to be an advocate for your patient. Is there enough agreement among nursing staff to consider taking this to the ethics committe....if you would just be getting fed to the wolves, it is OK to NOT go there...but if the concensus of nurses in the MICU and supervisors?DON are that they are willing to take it to the ethics committe for guidance - that may be the next step to take. Don't let his comment to the effect that you are making the family suffer get to you - they are already questioning all of this, even if they are not saying it out loud to the surgeon - he clearly makes himself unavailable for them to ask him about her suffering and the possiblity of palliative care. The family is suffering NOW, watching this and wonderiing if they should do something more or different. Is there a health care proxy in place or some other indication of the patient's wishes? The family will have regrets later, no matter what course is taken - that is human nature. You do what you can...the family may gather some strength from their conversations with you and other nurses....remember that you are not carrying this struggle alone, you are part of the universe that is bearing/witnessing this struggle...
be kind to yourself, in all of the struggle and uncertainty..trust that small wise inner voice. (Comment this)

Written by: anonymous at 2006/06/22 - 22:31:49
9 - Is this what I have to look forward to? Dealing with smug self-centered docs that can't see the forest for the trees? I was so spoiled working with the GI doc that I did as an LPN in my first job, and with the docs I have dealt with during my RN clinicals that I'm worried that I'll open my mouth and tell him/her what a dickhead I think they are, and isn't their patient's well-being their primary concern, as it is for me? You did the right thing for your patient, and that's what counts in my book.

One more semester to go, and I get to dive headfirst into this world. Any words of wisdom for a second career RN?

Great blog, btw Pixel, I'll add you to my list! (Comment this)

Written by: Dawn at 2006/07/12 - 23:46:01
10 - Ah, the problem here is that Dr. MagicalAss really is in a tough place, ego wise. You see, if patient goes to palliative care and dies, he has failed. Surgeons don't go into surgery to fail.

He is detatched emotionally from this patient, that is obvious.

Oh, and years from now? The family won't be haunted by the fact that you discussed that patient is suffering, they will remember that you knew.....and cared....and did the best you could under the circumstances to help her.

Dr. Magic is extemely passive-aggressive.

Hang in there. For every doctor that thinks they are God, there are a thousand who realize they are human beings doing the best they can. (Comment this)

Written by: Kim at 2006/07/17 - 20:46:36
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